Our showroom is located in Brussels, Belgium (Rue du Tabellion 50, 1050 Ixelles). We are not a shop, We are only open with appointment on Wednesday and Friday afternoon. We open the Showroom 5 days a month.
You have 14 days after delivery of your purchase order to exchange a model fo another one, ask for a credit note or a reimbursement.
Please contact our customer service by email at the email@example.com.
It is important to contact our customer service before returning your order so we can communicate our return procedure.
You can pay for your purchases:
An icon called ‘Discount coupon’ or ‘Promo code’ will show up at the time of the payment. Simply click on the appropriate box. Your 'Discount coupon' or 'Promo code' will be directly deducted.
arozjewelry.com delivers worldwide.
Delivery costs for the rest of the world vary between 10 € and 30€.
Free delivery from 70€.
Time of delivery is 5-7 working days.
For more information on delivery, please contact customer service..
To modify any information on your account, you just have to connect with your identification and go on the menu to ‘My account’. If you click on ‘account information’ you have access to all information concerning your account and you are free to modify.
You did not find an answer to your question? The Aroz team will be happy to answer from all days of the week, except on Saturday and Sunday, from 10 to 18.30