Product details

Warranty

Tous les bijoux Aroz Jewelry sont garantis à vie. Nous réparons, ressoudons et redorons vos bijoux Aroz. Pour bénéficier de la garantie, pas besoin de ticket de caisse ni de facture : le bijou nous suffit.

Pour plus d’informations concernant la garantie, cliquez ici

Maintenance

All Aroz Jewelry jewels are made of 925 silver and vermeil (925 silver plated with 24k fine gold).

Nos bijoux sont plaqués entre 4-5 microns. Ils sont donc résistants à l’eau!
In order to preserve the life of your jewellery, here are some maintenance tips:

• Always store your jewellery in a pouch or in a box. Avoid letting them sit in open air or in a humid atmosphere.
  
• Use the small chamois cloth (soft wipe) received with your parcel to make your jewellery shine.
  
• Avoid all contact with body creams, soaps and perfumes.
  
• Avoid contact at all costs with hydroalcoholic gels. The alcohol used in these directly attacks the gold layer of the jewellery.
  

Shipping & returns

Free delivery for orders over 100€.

When ordering from Belgium, deliveries are fast (1-3 working days). For the rest of Europe, please allow 3 to 5 working days. For an engraved jewellery, add 1 to 2 working days.

Returns can be made within 14 days (of receiving your purchase). Engraved and discounted jewellery cannot be returned or exchanged.
You can download a return document straight from your personal account on the website. As soon as we receive the parcel in our offices, you will be reimbursed within 14days maximum.

You can also return your parcel by making an appointment at the Showroom in Brussels:
50 rue du Tabellion,
1050 Ixelles,
Belgique.

Pour prendre rdv, cliquez ici