Every Aroz Jewelry* jewel has a lifelong warranty.
We repair, re-weld, re-gild your Aroz jewels. To benefit from the warranty, no need for a ticket or an invoice, the jewel is all we need.
How to proceed?
You can make an appointment directly at the Showroom (50 rue du Tabellion, 1050 Ixelles) via our “Appointment” tab. We will be happy to welcome you to repair your jewel or to send it to the workshop to give it a rejuvenating bath.
If you cannot come to Le Châtelain, don’t worry, we also proceed by postal shipping.
Regarding gold baths, we guarantee the plating on our vermeil jewellery. If one of your Aroz* jewels should tarnish or lose its colour, contact us! Your jewellery will then be sent to the workshop, and they will take care of restoring its shine and colour.
This service is totally free and can be done several times on the same piece of jewellery. You just need to part with it for 4 to 5 weeks.
Refining your jewelry
In this case, you can also make an appointment at the Showroom. If it is not possible for you to come to Brussels, you can send your jewellery by post.
Send it to us in a secured package (not an envelope) with your details and the completed form, to the following address:
Le Showroom Aroz 50 rue du Tabellion 1050 Ixelles Belgique
*All the Aroz Jewelry jewels, designed by us since 2018. The warranty and Second Life service are not applied to the older jewellery designed by other creators with whom we have not work for several years.